PRIVACY POLICY
Effective Date: September 13, 2026
X-Group Construction & Renovation LLC (“X-Group,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when you visit our website or contact us about our construction and remodeling services.
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices you may have regarding your information.
1. Information We Collect
We may collect personal information that you voluntarily provide when you contact us, request an estimate, or submit information through our website.
Depending on how you contact us, this may include:
- Name
- Email address
- Phone number
- Property or project information
- Photos or other files you choose to submit
- Details about the construction, remodeling, repair, or renovation project you are considering
- Any other information you choose to include in your message
We may also automatically receive limited technical information when you visit our website, such as your IP address, browser type, device type, referring page, and general information about how you interact with the website. The information collected depends on the technologies and third-party services currently used on the site.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and requests
- Review and understand potential projects
- Provide estimates or discuss project requirements
- Communicate with you about your project
- Schedule consultations or site visits
- Provide and manage our services
- Respond to questions or requests
- Improve our website and services
- Maintain the security and functionality of our website
- Comply with applicable legal obligations
We do not sell your personal information.
3. Information Submitted Through Our Contact Form
Our website uses Tally to provide and process our contact/project inquiry form.
When you submit information through the form, the information you provide is processed through Tally's platform and made available to X-Group so that we can respond to your inquiry.
Tally states that form creators are responsible for the personal information collected through their forms, while Tally acts as a service provider/processor for that information. Tally also states that form data is encrypted in transit and at rest and stored in Europe.
For more information about how Tally handles personal information, please review Tally's Privacy Notice.
4. How We Share Information
We may share personal information with trusted service providers when reasonably necessary to operate our website, communicate with you, manage inquiries, or provide our services.
For example, information submitted through our website contact form may be processed by Tally, which provides the form technology used on our website.
We may also disclose information when required to do so by law, legal process, or governmental request, or when reasonably necessary to protect our rights, property, safety, or the security of our website.
We do not sell or rent your personal information to third parties.
5. Website Hosting
Our website is hosted using Webflow. Webflow provides the website hosting and infrastructure used to make our website available online.
Webflow states that it does not automatically add tracking cookies to websites created or hosted through its platform; however, website owners can add third-party services or custom code that may introduce cookies or other tracking technologies.
Our use of cookies and similar technologies may therefore change as website functionality or third-party services are added.
6. Cookies and Similar Technologies
Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, or other purposes.
The specific cookies or technologies used may depend on the services and integrations active on the website at any given time.
You can control certain cookies through your browser settings. Disabling cookies may affect some website functionality.
7. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties.
These third parties have their own privacy policies and terms, and X-Group is not responsible for the privacy practices of websites that we do not operate.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
8. How Long We Keep Your Information
We retain personal information for as long as reasonably necessary to:
- Respond to your inquiry
- Communicate with you about a potential or existing project
- Provide our services
- Maintain appropriate business records
- Meet legal, accounting, or other applicable obligations
The amount of time information is retained may vary depending on the type of information and the reason it was collected.
9. Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
10. Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information, subject to applicable exceptions
- Ask about how your information is collected or used
- Object to or restrict certain types of processing where applicable
To make a privacy-related request, please contact us using the information below.
We may need to verify your identity before completing certain requests.
11. Children's Privacy
Our website and services are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information through our website, please contact us so we can take appropriate steps.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, or legal requirements.
When we make changes, we will update the Effective Date at the top of this page.
We encourage you to review this page periodically for the latest information about our privacy practices.
13. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact us:
X-Group Construction & Renovation LLC
Pittsburgh, Pennsylvania
Phone: 412-228-0858
Email: admin@x-group412.com